Customer portals and reserved areas

Customer portals and secure areas for documents, requests, service history and shared workflows. They can be standalone applications or connect to existing business systems.

Software-only projects are welcome. No new hardware is required.

How we can help

Customer area

Protected access to documents, data, requests and personalized information.

Workflow

Tickets, case states, notifications and clear internal responsibilities.

Integrations

Data exchange with CRM, management software, APIs or existing tools.

Software projects you can explore

An internal application and a customer portal illustrate different uses of custom software.

Internal project

SLX Office

A self-hosted business application developed for Silicon LogiX. The project page shows its interface and modular architecture.

Explore SLX Office and its screenshots

Client project

Pro Loco Poggio Renatico

A web portal with event registration, user access, roles and notifications. The project combines public information with application workflows.

Explore the portal project

How we work

  1. Context and goals

    Analysis of the process, users, existing tools and standard alternatives.

  2. Scope of the first module

    Define a first module, data access, scope and acceptance criteria.

  3. Development and integration

    Develop and integrate, then test with agreed data and user scenarios.

  4. Release and maintenance

    Deploy, document and agree maintenance and later extensions.

A new idea or an existing project? Tell us where you are starting from.

The service in detail

Open a topic to explore activities, technical choices and scope.

A scoped first release

Start with one request or document workflow and a pilot group of customers. Access rules, status updates and notifications are agreed before development; hardware and telemetry are optional.

More service, fewer repetitive emails

A reserved area reduces manual requests, improves perceived professionalism and enables measurable digital services.

  • Login, profiles, permissions, customer dashboards and account management.
  • Documents, attachments, tickets, notifications and communication history.
  • Integration with CRM, management software, payments or custom backends.
  • Request and conversion tracking to understand what creates value.
Privacy and security
Privacy and security
Permissions, sessions, logs and personal data handled with technical care.

Frequently asked questions

Is hardware required?

No. This can be a standalone software project. Devices are connected only when the process requires it and access is available.

Can the portal live inside an existing website?

Yes, after checking technology, security, hosting and integration needs.

Can different customers have different permissions?

Yes. Roles and permissions are a central part of the design.

Let’s discuss your project

Tell us your goal, what is already available and what needs to improve. We can then assess the next step together.